SHIPPING & RETURNS

Payment Method

Only credit card payments are accepted

 

Credit card information is processed by Stripe. We do not store your credit card information.

The input contents such as card information will be sent by encryption technology (SSL).

You can only use the card in the name of the person.

About delivery

・Delivery method

It will be shipped by Fedex or EMS.

 

・About delivery time

After the payment for the products is completed, the stock items are usually shipped in 2 to 3 business days and the custom-made products will be shipped from the factory as soon as they are completed.
 

If the product is out of stock, we will contact you by email.

Please note that the delivery date cannot be guaranteed.
Not shipped on Saturdays, Sundays, and public holidays.

We do not ship during special holidays such as summer and winter.

Orders past 9:00 am will be handled the next day.

Please note that it may take more days depending on the order status.

Please note any customs duties or import taxes levied by the destination country are the responsibility of the purchaser. 

Shipping cost

・Delivery method

It will be shipped by Fedex.

 

・About delivery time

After the payment for the products is completed, the stock items are usually shipped in 2 to 3 business days and the custom-made products will be shipped from the factory as soon as they are completed.
 

If the product is out of stock, we will contact you by email.

Please note that the delivery date cannot be guaranteed.
Not shipped on Saturdays, Sundays, and public holidays.

We do not ship during special holidays such as summer and winter.

Orders past 9:00 am will be handled the next day.

Please note that it may take more days depending on the order status.

・Please note any customs duties or import taxes levied by the destination country are the responsibility of the purchaser. 

​Shipping costs are per order weight and vary by weight/region.
Please inquire about the total amount when it exceeds 4 kg.
Please contact us for shipping charges for orders over 4 kg.

Please ask us about delivery charges if the destination country is not mentioned in our shipping rates guide.

 


 

About multiple deliveries

It is not possible to deliver to multiple locations in one order. If you would like more than one delivery address, please order separately.

Return Policy

We will accept returns or exchanges due to our cause such as defective or defective products. Please contact us within 7 days after the item arrives.

If you do not wish to exchange for a non-defective product, we will refund it to the designated account regardless of the payment method.

APJ will be responsible for the cost of returning and resending the product.

 

If the product is out of quantity or defective, please contact us within 7 days after the product arrives. We will replace or repair it at our expense.

If the item cannot be replaced or repaired, the item price will be refunded.

 

Except as specified above, we will not accept any returns after ordering the product.

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